Optimising output from full-time employees

The challenge our client faced

Our client was one employing a mix of full-time and temporary employees. However, the constant turnover of temporary staff was having a negative impact on the morale of the full-time workers. Unable to fill open positions and increase headcount, the result was that the client was falling behind on delivery timelines.

Our solution to their problem

We transitioned all of the temporary employees in place to the Eurofins PSS Insourcing Solutions® network of companies. This provided a long-term solution that offered full-time employment to these workers with a defined scope of work for our client at their facility.

Eurofins PSS Insourcing Solutions is project-based and frees clients from the hassles often associated with co-employment arrangements. These solutions offer more flexible timeframes and lower costs than managing and maintaining a fixed headcount.

The results

Because Eurofins PSS Insourcing Solutions is a co-employment compliant programme, we are able to stay on-site as long as our clients need. We were able to post the open positions and interview the current temporary employees, as well as external candidates. PSS then transitioned all temporary employees. This enabled our client to optimise the output from their own full-time employees, given that they were no longer responsible for hiring, training, and managing temporary resources.

Following the first quarter of service, our client requested an increase in scope to include mid to experienced level employees with specialised skillsets. PSS employees were entrusted with substantial projects. Such was the level of satisfaction with our service that this client actually recruited PSS employees to their own team. We have continued to expand this strategic partnership and now support our client’s additional locations and technical areas globally.

The keys to our success

Our approach to establishing a successful partnership with our clients that exceeds their expectations is built on:

Understanding fully their expectations
Agreeing the metrics to be measured
Establishing on-site leadership to report to PSS management
Ensuring our team is motivated and engaged

Optimising output from full-time employees

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